Courses most applied to

Primary work focus: --------- Customer contact and customer advice Managers Internal service functions and administration IT Insurers Staff and specialist functions

Work function: --------- Design and communication Business customers - direct financial advice Business customers - standard products and case work Head of branch/branch director/area director IT and business processes Customer service and checkout operator Programming Project management Scrum and/or agile processes Security Customer support and customer service Pensions adviser Private customers - direct financial advice Private customers - standard products and case work Account manager Debt collection Credit processing Leasing advisor Sales work Operations - host/end user equipment/networks Purchaser DWH/DBA/Data science Office and secretarial work Other within insurance agents Kitchen work Payroll administration IT procurement and vendor management Product manager/Product owner Support/user support Receptionist Cleaning Systems development/Architecture Testing/Quality Other within IT Property/housing specialist/advisor Advising major clients and private banking Financial advice within special areas such as investment, currency and assets Evaluation and assessment work Production employee Accounting and bookkeeping work Other within service functions and administration Sale of non-life insurance - Private Sale of non-life insurance - small business Sale of non-life insurance - major business Sale of non-life insurance - agriculture Product manager Private pensions Company pensions Company pensions, enrolment Property and property administration Internal audits/controller Local staff member or full-time union representative Packaging work, mail handling and archiving Cash courier and bank officer Other within customer contact and customer financial advice Secondary categories – Staff and specialist functions Risk management Management withtin economic functions Management withtin HR-functions Project work Portfolio manager Policy and compliance Mathematical, actuarial and statistical methods Communications, PR and journalism Legal work Management withtin business strategy/policy area Other management within business service and other administrative functions Management of sales and marketing Management of the main activity within information- and communication technology (Business to Business) Management of the main activity within finance, pension and insurance HR, human resource development and training Securities and currency trading (dealer) Business development and business strategy Secretarial work for senior management Other within staff and specialist functions Analyst work AML/Anti-money laundering Services related to trading of securities and currency (back office)