IT, data og digitalisering

Introduction to Service Design

Beskrivelse

The course introduces the student to the basic principles, methods and tools of service design. The focus is specially design of services with digital components. Lectures, case studies and hands-on exercises will be used to learn to identify service design opportunities through understanding of stakeholder requirements and needs, and for using service design methods for co-design and evaluation of services with digital components.

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Det praktiske

  • Kursusudbyder: IT-Universitetet
  • ECTS-point: 7,5
  • Undervisningssprog: Engelsk
  • Udbudt til: Forår
  • Tilmeldingsfrist: 9. januar 2020
  • Kursets uddannelsesniveau: Masterniveau
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